When you add or update a payment method, we charge €0.02 to check that your payment details work. You'll only see it when you change your payment details.
No recent change? Contact our Customer Heroes with the date of the charge.
When you add or update a payment method, we charge €0.02 to check that your payment details work. You'll only see it when you change your payment details.
No recent change? Contact our Customer Heroes with the date of the charge.
No problem at all, we are happy to help you. We are available for all your questions from Monday to Friday between 9:00 and 17:00*. *Except on Belgian public holidays.
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