Missed the change deadline? Contact our Customer Heroes as soon as possible. Depending on how far your order is, we'll look at the options with you, like pausing, stopping or adjusting this delivery. We'll always confirm what we've done and what you can expect.
Why is it no longer possible in your account? After the deadline, we start preparing your food fresh and tailored to your pet.
You can still change, pause or stop future deliveries yourself, anytime before their deadline.